Fixed-Based Operators (FBOs) provide a wide variety of aviation ground support and ground handling services for, typically, general aviation, charter, and business jet flights. They can normally accommodate these flights with appropriate infrastructure and facilities to provide a full-service experience for passengers, crew, and aircraft owners.

Unlike Ground Handling Service Providers (GHSPs), FBOs do not generally tend to handle commercial aircraft and instead focus on lower gauge, higher value service provision to ad-hoc, business and corporate customers.

Services typically provided by FBOs
Fixed-Based Operators can provide a wide variety of services to their clients, including, but no limited to:

Concierge services (meet and greet, passenger processing and customer service)

Restaurant, lounge and relaxation facilities

Customs screening and paperwork assistance (for international flights)

Ground transport, car rental or taxi services

Baggage handling

Aircraft marshalling

Wheel chocking and cone placement

Connection/Disconnection of Ground Support Equipment (GSE)

Aircraft towing and pushback

Aircraft parking and hangar facilities

Aircraft maintenance

Refuelling and sale of aviation fuel (AVGAS and Jet-A1)

Water and toilet servicing

Aircraft detailing (interior and exterior cleaning)

Catering

De/anti-icing services